Real-Time Water Service
Management & Dispatch
Track every leak, main break, and service call from request to resolution — with live technician GPS, automated dispatch, and Uber-style customer updates.
Already have a work order?
Everything your water utility needs
One platform for dispatchers, technicians, and citizens.
Live Dispatch Map
See every technician's GPS position in real time. Assign the closest available crew with a single click.
Smart Work Order Queue
Drag-and-drop kanban queue with priority triage — Emergency, High, and Normal — so nothing falls through the cracks.
Citizen Job Tracking
Citizens track their service request like an Uber ride — live status, technician ETA, and completion confirmation.
Push Notifications
Automatic alerts fire when a job is assigned, en route, or completed — for both staff and customers.
Technician Field App
Mobile-optimised field interface. Techs update job status, share GPS, and close orders on the go — no paper forms.
Asset Inventory
Catalogue hydrants, valves, pumps, and mains. Track condition, last inspection date, and maintenance history.
From report to resolution in minutes
A seamless workflow for every stakeholder.
Citizen Reports
A resident spots a burst main and submits a request online or by phone. The work order is instantly created.
Dispatcher Reviews & Assigns
The dispatcher sees the request on the live map, locates the nearest available technician, and dispatches with one click.
Tech Navigates & Resolves
The field technician gets the job on their mobile device, shares live GPS, and updates status as they work.
Citizen Gets Closure
The resident receives a completion notification and can rate the service. The order closes automatically.
Trusted by water utilities everywhere
“We cut our average dispatch time from 22 minutes to under 4 minutes. AquaTrack is the best operational decision we’ve made in a decade.”
“Citizens used to call the office every 20 minutes asking for updates. Now they track their job like a pizza delivery. Complaint calls dropped 70%.”
“Our techs actually love it. No more radio calls, no more paper tickets. Everything is on their phone and syncs instantly.”
Ready to modernise your water operations?
Set up takes minutes. No hardware. No install. Works on any device.
Default admin: admin@aquatrack.gov / admin123